Sunrise Software’s Weblog

Computer Weekly ran an article yesterday suggesting that shared services won’t benefit government departments at all. In my mind, this is completely ludicrous. Though costs aren’t easy to monitor there are savings to be made – the concept can’t be written off altogether.
 
Sharing IT support can make a huge difference and it is easy to do.
In the current move to centralise services, the support desk is the obvious candidate. Its location isn’t important as one IT department can serve many different sites, saving money and sharing expertise.
 
Surely the Government knows how much is spent in each department and it is possible to compare the current cost, and the post implementation spend. Why would it abandon a process that could save money in future – surely something the Government should strive for?